Privacy Policy

Depending on your interaction with our platforms and services, we may collect and process the following categories of personal data:

We process your personal data strictly for lawful commercial and operational purposes, including:

• Preparing customized quotations, event proposals, and operational schedules.
• Executing event management, AV stage setup, logistics, and on-site event coordination.
• Vetting, scheduling, communicating with, and processing wage disbursements to event crews.
• Managing vendor supply chains, issuing Purchase Orders, and remitting invoice payments.
• Operating our digital check-in systems and OrderCentra management platform.
• Fulfilling statutory accounting, tax, and audit obligations under Malaysian legislation.

BERQAT MEDIA SDN. BHD. does not sell, trade, or rent your personal data to external third parties. We may disclose data only to:

• Authorized event sub-contractors, venue security managers, and logistics partners under strict confidentiality agreements.
• Insurance providers when arranging obligatory group personal accident policies for on-site crew members.
• Financial institutions and authorized payment gateway operators for settlement transactions.
• Law enforcement or regulatory authorities if mandated by court order or written statutory notice under Malaysian law.

We maintain robust administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, destruction, loss, alteration, or misuse. All data transfers across our web applications utilize secure HTTPS/TLS 1.2+ encryption.

Personal data is retained only for as long as necessary to satisfy the commercial purposes for which it was gathered, or as required by Malaysian corporate and tax statutes (generally up to 7 years for financial records).

Under the Personal Data Protection Act 2010, you are entitled to the following statutory rights:

If you wish to exercise your data protection rights, request updates to your records, or submit inquiries regarding our privacy compliance, please direct your correspondence to our designated officer: